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Gregory INFINITI Service Department
Automotive Service and Repair in Libertyville, Illinois

INFINITI RECALL INQUIRY

At Gregory INFINITI, most services are completed while you wait. While your INFINITI is being serviced, relax in our comfortable waiting lounge and enjoy amenities such as complimentary coffee, beverages and snacks, and complimentary WiFi.


Service Hours

Mon:  8:00 AM  4:00 PM
Tues:  8:00 AM  4:00 PM
Wed:  8:00 AM  4:00 PM
Thurs:  8:00 AM  4:00 PM
Fri:  8:00 AM  4:00 PM
Sat:  8:00 AM  4:00 PM
Sun:  Closed  

Parts Hours

Mon:  7:00 AM  6:00 PM
Tues:  7:00 AM  6:00 PM
Wed:  7:00 AM  6:00 PM
Thurs:  7:00 AM  6:00 PM
Fri:  7:00 AM  6:00 PM
Sat:  8:00 AM  4:00 PM
Sun:  Closed  

We offer: FREE WASH & VACUUM!


FREE LOANER CARS/SHUTTLES!


FACTORY PARTS & TRAINED TECH'S!


Mechanic in service center

Service Center

Car Parts

Parts Center

Whether you just purchased your INFINITI Q50, Q60, QX50, QX60, or QX80 from our dealership or you have had it for years, let our service team help you to make the maintenance process easier than ever before. Some drivers have one shop that does their brakes, while another will change their oil, but we wonder why that is when our service center in Libertyville, IL, serving Chicago, Kildeer, and Buffalo Grove does everything. If you love the convenience of visiting one location for all that your INFINITI car or SUV needs, then you'll love doing business with us.


We know that other shops can do tire rotations, oil changes, brake repairs, and other repairs, however, when you want to ensure that your INFINITI gets the best care, you bring it to our team. Our technicians have received training from INFINITI to know the way your exact model works, plus we only use INFINITI-approved parts for your vehicle for the best possible fit every time. When aftermarket parts are used on your vehicle, they will wear out faster because they're not designed to the specifications of your car like the OEM-approved parts are. Why settle for anything less?


When you want your vehicle to continue running at its peak, you bring it to professionals who know the way it was put together, just like you'd go to a specialist for your health concerns. Your vehicle is an intricately designed machine that has a lot going on behind the scenes, so let our team take care of those hard to understand parts and give you peace of mind that you're receiving quality care at every visit. Contact us today to schedule an appointment or use our handy form to fill out and tell us what your concerns are. When you talk we listen and take each concern to heart because we know it can be scary to have a vehicle require service. Let us help put your worries at ease so you can continue your routine and get back on the road fast.

Driving an INFINITI Q50, Q60, QX50, QX60, or QX80 is something to be proud of, which is why we believe using only INFINITI-approved parts in your vehicle at each service appointment. When it comes to providing the highest level of care for your vehicle, we know that a big piece to that puzzle is including the parts that were originally intended for your car. Why waste time and money using aftermarket parts when they just fail before their time? This is often the case for our Libertyville, Long Grove, Kildeer, and Buffalo Grove customers, and it doesn't have to be.


Whether you are having a routine maintenance appointment such as an oil change or purchasing a new set of tires, we have the products that you need to get the job done right the first time. If you are the DIY type, you can easily obtain the parts you need to complete your project on time and on budget by discussing your needs with our team or by filling in this request form. You can't put a price on having the peace of mind in knowing that your vehicle is getting the top-notch care that it deserves, but it definitely pays to service your vehicle with our team of INFINITI experts because we understand the risks involved in aftermarket parts.


Don't let a small shop talk you into using those aftermarket parts on your INFINITI model because the short-term payoff results in long-term risks down the road. Don't take the chance that your new car could end up out of commission due to a seemingly minor mistake. Contact our parts department today to order your parts and accessories or visit our service team with confidence knowing that we will only use the OEM parts that your vehicle needs for the best fit and performance each time.

Mechanic Holding Wrench

Service Specials

Mechanics at a pit stop

Express Service

Dirt Road and Trees

COMPLIMENTARY SPRING INSPECTION

Includes: Complimentary Multi-Point Inspection, Complimentary Battery Check, Complimentary Hand Car Wash & Vacuum,



SCHEDULE SERVICE
Woman talking to a woman in a car

COMPLIMENTARY HOME PICK-UP AND DROP-OFF






SCHEDULE SERVICE
oil change

OIL & FILTER CHANGE

$49.95

Includes: Oil & Filter Change with a Genuine INFINITI Oil Filter. Also includes a Complimentary Multi-Point Inspection, and Complimentary Hand Car Wash & Vacuum. Most vehicles, V8 and Synthetic extra.

SCHEDULE SERVICE

tire alignment

4-WHEEL ALIGNMENT

$149.95

Includes: 4-Wheel computerized alignment, inspection of suspension and steering components, tire pressure check, and tire wear examination.

SCHEDULE SERVICE

Car Battery

GENUINE INFINITI BATTERIES

$20.00 OFF

Includes: Replacement of Genuine INFINITI Battery



SCHEDULE SERVICE


GET BACK ON THE ROAD WITH THE SAME EXPERT SERVICE, ONLY FASTER


QUICK CONVENIENT, RELIABLE

With respect to your time, we designed INFINITI Express Service to get you in and out quickly while providing the same expert service you’ve come to expect. All the services are performed by our highly trained technicians using Genuine Parts. And best of all, no appointments are necessary, so you can stop by at your convenience.


COMPLIMENTARY MULTI-POINT INSPECTION

Every INFINITI Express Service includes a complimentary multi-point inspection performed by our factory-trained technicians. They’ll inspect everything from the thickness of your brake pads to the tread depth of your tires, and let you know if anything needs attention.

GREGORY INFINITI EXPRESS SERVICE

With INFINITI Express Service, there is no appointment necessary. Simply visit Gregory INFINITI during our Express Service business hours to experience the convenience of the following:


  • Express Oil Change*
  • Synthetic Oil Change*
  • Tire Rotation and Brake Inspection*
  • Engine Air Filter Set Replacement*
  • In-Cabin Micro Filter Replacement*
  • Wiper Blade Replacement*
  • Rear Wiper Blade Replacement*

*See Retailer for pricing details


We made your INFINITI the superior vehicle it is today and we want to ensure it remains that way - whether it's taken you 10,000 miles or 100,000 miles. That's why Gregory INFINITI offers INFINITI and Repair, so you have access to the latest specialized technology and precise analysis from INFINITI trained technicians who undergo regular, frequent training so they're always up-to-date on every component of your vehicle.


By bringing your INFINITI vehicle to Gregory INFINITI for all your service and repair needs, from regularly scheduled appointments to major repairs, you can count on a continued driving experience unlike any other - for every single mile of your lease or ownership.


Gregory INFINITI Technicians are Highly Trained and Certified to Perform Whatever Work You May Need on Your Vehicle Including:


  • General Automotive Repair
  • Preventative Car Maintenance
  • Air Conditioning and Heater Service
  • Cooling System and Radiator Repair
  • Oil Change, Lube, Oil and Filter
  • Brake Repair
  • Engine Diagnostic
  • Tune-Up
  • Belts, Hoses, Fluids
  • Air Filters
  • Alternators
  • Batteries
  • Headlights
  • Starters
  • Transmission Services
  • Struts